Shipping
Delivery Options
Standard Delivery (3-5 working days)Delivery is Monday - SaturdayNote: Subject to placing order before cut off times (2PM) |
£3 FREE - spend £50 or more |
Next Day DeliveryDelivery is Monday - SaturdayNote: Subject to placing order before cut off times (2PM) |
£6.95 |
Guaranteed Next Day Before 1PMDelivery is Monday - SaturdayNote: Subject to placing order before cut off times(2PM) |
9.99 |
International Shipping
All international shipping currently on hold due to new Brexit laws
Standard Europe Shipping (3 - 5 Working Days) |
£9.99 |
Tracked Europe Shipping (5 - 7 Working Days) | £13.95 |
Standard International Shipping (5 - 7 Working Days) |
£14.95 |
Tracked International Shipping (5 - 7 Working Days) | £19.95 |
Dispatch
We aim to dispatch all orders on the same working day or the next working day. Only orders received before 2PM will be eligible to be dispatched the same working day. Due to volume in orders, dispatch times are not guaranteed so please allow up to 3 working days for orders to be dispatched. If after 3 working days your order is not marked as dispatched please contact us at info@adaptavenue.com, (Subject: Order not Dispatched (Order Number))
Shipping
If you have not received your order after 7 working days please contact us at info@adaptavenue.com, so we can chase your order up with the courier company. (Subject: Order not Received (Order Number))
Some shipping services are trackable and this number will be provided to you so you can keep updated with the location of your order.
Standard Delivery: This delivery method is not guaranteed so please allow up to 7 working days before getting in touch with us.
Next Day Delivery: This delivery method is not guaranteed so please allow up to 2 working days before getting in touch with us. Orders placed before 2PM arrive the next working day.
Guaranteed Next Working Day Before 1PM: This method is guaranteed as long as the order is placed before 2PM.
Deliveries
Once orders are dispatched we cannot make any changes to the order, this will have to be done via a return (See returns page for details). The delivery charge will NOT be refundable.
*Deliveries can be made at any time between 7am and 9pm, we have no control over this and is determined by the courier company.
*Some deliveries may require a signature
*Large orders may be sent as two separate parcels
*Deliveries are not made on bank holidays